Terms and Conditions


The following terms and conditions govern all use of the MonitLab website and all content, services and products available at or through the website.

MonitLab is a product of the Devture Ltd company, registered in Bulgaria. By registering at MonitLab's site and also using my.monitlab.com, you are agreeing to be bound by the following terms and conditions. Any new features or tools which are added to the current service shall be also subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at this page.

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by MonitLab, acceptance is expressly limited to these terms.

1. The Services

MonitLab will provide you with the Services for which you register on MonitLab's website, subject to the terms and conditions of this Agreement. You acknowledge that the Services may be offered in various separately priced service levels or packages ("Service Plans"), and you will only receive the Service Plans that you have registered for, and for which you are paying all associated fees. Descriptions of each Service, and the various Service Plans that are available for each Service, are available on MonitLab's website.

You may upgrade to a higher service, if available, at any time during the term of this Agreement. Upon any such upgrade, you agree to pay the increased fees for that service in accordance with this Agreement. MonitLab reserves the right to modify, enhance, or supplement the Services at any time at its sole discretion, provided that those modifications do not materially and adversely affect your rights or obligations under this Agreement.

2. User account

"Account" means the account established with MonitLab and used for authorization for our my.monitlab.com website.

The user is responsible for maintaining and securing their account. The user is also responsible for all events and activities that occur under the account and other actions that occur in connection with this account. The user agrees to store his password privately and not share it with any other third party. The privacy of each user account is described in the privacy policy of our website. MonitLab does not collect any information, which is not needed for operating the services.

3. Payment and Renewal.

MonitLab will not store any information regarding your credit card's number. All payments are done via the PayPal's website and are secured by an SSL connection. By buying a subscription for one of the listed plans, you will recieve Services and features, which are described at MonitLab's website.

Charges will be made on monthly and yearly basis. For any period for which you have not payed, you will not recieve any of the services. Pricing changes and modification will be explicitly reported here and users should be notified for them before renewing their plan.

4. Refunds

After the initial free period of 15 days, no refunds will be made.

5. Termination.

If your account is abusing the service that MonitLab provides, we reserve the right to terminate and close your account at any moment without further notice and no refund for your payment will be issued.

6. Support

MonitLab will help you with the resolving of any issues, which are in our jurisdiction and are strongly connected to one of our services, service plans or other features, provided by us.